Privacy Policy

Last Updated: October 19, 2025

1. Introduction

Welcome to NicheLab AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information

We collect the following personal information when you register or use our services:

  • Name and email address
  • Username and password (encrypted)
  • Billing information (processed securely through Stripe)
  • Usage data and analytics
Automatically Collected Information
  • IP address and browser information
  • Device information
  • Cookies and similar tracking technologies
  • Usage patterns and preferences

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process your subscription and payments
  • Send you updates, newsletters, and marketing communications (with your consent)
  • Improve our platform and develop new features
  • Respond to your inquiries and provide customer support
  • Protect against fraud and unauthorized access
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our platform (e.g., payment processors, hosting providers)
  • Analytics Partners: To understand how our service is used and improve it
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Third-Party Services

Our platform integrates with the following third-party services:

  • OpenAI: For AI-powered niche recommendations
  • YouTube Data API: For channel analytics and data
  • Stripe: For secure payment processing

These services have their own privacy policies, and we encourage you to review them.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of sensitive data
  • Secure password hashing (bcrypt)
  • Regular security audits
  • Access controls and authentication
  • Secure data storage and transmission

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict processing of your data
  • Export your data in a portable format
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@nichelab.ai

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. Our platform uses:

  • Essential Cookies: Required for the platform to function
  • Preference Cookies: Remember your settings (e.g., dark mode)
  • Analytics Cookies: Help us understand platform usage

9. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@nichelab.ai
  • Support: support@nichelab.ai
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